Cognitive Virtual Assistant
Improve customer experience and operational efficiency with an AI-powered bilingual chatbot optimized for industries like healthcare, retail, government services
Cognitive Virtual Assistant offers
Natural language processing (NLP) and natural language understanding (NLU) capabilities
- Automatic responses for queries in both English and Arabic
Recommender module
- An intelligent conversation-guide that is context-aware and understands the user’s intent using NLU. It steers the interacting user deftly in real-time to help locate the information or service of interest
Arabic dialect detection
- Enhanced ability to comprehend various Arabic dialects
Natural language processing (NLP) and natural language understanding (NLU) capabilities
Automatic responses for queries in both English and Arabic
Recommender module
An intelligent conversation-guide that is context-aware and understands the user’s intent using NLU. It steers the interacting user deftly in real-time to help locate the information or service of interest
Arabic dialect detection
Enhanced ability to comprehend various Arabic dialects
Unlock the potential of digital transformation
Our Benefits
- Comprehends both English and Arabic queries
- Available 24/7
- Helps achieve faster conversion rates
- Increases customer retention
- Eases workload for customer service departments
