Cognitive Virtual Assistant

Cognitive Virtual Assistant

Improve customer experience and operational efficiency with an AI-powered bilingual chatbot optimized for industries like healthcare, retail, government services

Cognitive Virtual Assistant offers

Natural language processing (NLP) and natural language understanding (NLU) capabilities

  • Automatic responses for queries in both English
    and Arabic

Recommender module

  • An intelligent conversation-guide that is context-aware and understands the user’s intent using NLU.
    It steers the interacting user deftly in real-time to help locate the information or service of interest

Arabic dialect detection

  • Enhanced ability to comprehend various Arabic

Unlock the potential of digital transformation

Our Benefits

  • Comprehends both English and Arabic queries
  • Available 24/7
  • Helps achieve faster conversion rates
  • Increases customer retention
  • Eases workload for customer service departments