Understanding customer sentiment through opinion mining for strategic decision making.
How it works
Try the online demo
Sentiment Analysis offers
- Extracts and analyses the user opinion about a product /service / organization from the interactive customer text-input and larger social media using advanced NLP modules
Aspect based sentiment analysis
- Evaluates user opinion, predicts customer sentiment and analyzes it for positive, negative and neutral aspects from the perspective of the product /service/organization
- Built on hybrid deep learning models and in-house crafted linguistic rules
Unlock the potential of digital transformation
- Determine negative /positive / neutral sentiment about a given subject, company, or product.
- Understand customer pain points more effectively
- Guide strategic decision making