Sentiment Analysis

Sentiment Analysis

Understanding customer sentiment through opinion mining for strategic decision making.

How it works

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Get an insight into what the module can do for you

Sentiment Analysis offers

Opinion mining

  • Extracts and analyses the user opinion about a product /service / organization from the interactive customer text-input and larger social media using advanced NLP modules

Aspect based sentiment analysis

  • Evaluates user opinion, predicts customer sentiment and analyzes it for positive, negative and neutral aspects from the perspective of the product /service/organization

AI-powered engine

  • Built on hybrid deep learning models and in-house crafted linguistic rules

Unlock the potential of digital transformation

Our Benefits

  • Determine negative /positive / neutral sentiment about a given subject, company, or product.
  • Understand customer pain points more effectively
  • Guide strategic decision making