Sentiment Analysis
Understanding customer sentiment through opinion mining for strategic decision making.
Sentiment Analysis offers
Opinion mining
Extracts and analyses the user opinion about a product /service / organization from the interactive customer text-input and larger social media using advanced NLP modules
Aspect based sentiment analysis
Evaluates user opinion, predicts customer sentiment and analyzes it for positive, negative and neutral aspects from the perspective of the product /service/organization
AI-powered engine
Built on hybrid deep learning models and in-house crafted linguistic rules
Unlock the potential of digital transformation
Our Benefits
- Determine negative /positive / neutral sentiment about a given subject, company, or product.
- Understand customer pain points more effectively
- Guide strategic decision making
